We are currently recruiting for an upcoming opportunity in Ottawa for a Senior Engineer with Cisco ICM (Cisco Intelligent Contact Manager) Enterprise Edition experience.

To qualify you will need at a minimum:

  • Past experience in the commissioning and configuration of ICM
  • Recent experience with modern call center technology including an indepth understanding of ACDs, IVRs, and PBXs
  • Ability to customize and write new scripts

For consideration for the above position please forward your resume in Word format via email to:

resumes@cngglobalservices.com or via paper mail to:

CNG Global Services Inc.
6 Antares Drive Phase 1 Suite 104
Ottawa, ON Canada K2E 8A9
(Note, all resumes are treated as confidential and will not be released to any client without explicit permission from you.)